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| Service
Pre-production service

▪ Project required and product profile
▪ Confirmed the requirement by customs
▪ Offer issued under trade term
▪ Initial shop drawing issued 
▪ NPD (New Product Development)

In this sectional, the offer issued to buyer is concerned to sophisticated factors such as material required and product structural under Project Proposal. The key details and specification are ignored will be affected the progress of the following projects

Production service

▪ Arranged production 
▪ Submitted delivery schedule
▪ Submitted production Program
▪ Response and feedback timely 
▪ Arranged Inspection

The approval sample is being the standard template which concerned to product structural, spec, color, label, finished and package etc. the good training of workers to export goods is basic essential in workshop that sure each items can be full supervised and inspected.

Logistic service

▪ Products Package
▪ Label and Shippig Mark
▪ Shipment Booking
▪ Loading 
▪ Arranged Shipping Documents

The logistic service is based on international trade term to export goods. Different trade term will be strictly with followed corresponding term. MBM can be provided a series of shipment term what agreement or approval between buyer and MBM.

After-sales service

▪ Response and feedback timely
▪ Delivering Solution
▪ Replace & Supplement
▪ Submitted Installation AI and Video 
▪ Follwing Problem Solved

After-sales service is very importance to the Non standard customized products. Replace & Supplement to the accessory parts is general happen. Assisting in the products installation services is a crucial after-sales service for non-standard customized products. MBM has rich experience on it.


How long does a warranty last? 
It depends. Only way to find out is to check the warranty document to see when it begins and when it expires, as well as any conditions that may void coverage.
How do I enforce a warranty? 
It depends. It’s often the seller or the manufacturer who provides you with warranty. Check the terms of information and enquire before buying if still uncertain.
What happens if a product fails within the warranty period? 
It depends. Go through the warranty to see whether the company will repair the item, replace it or supplement etc.

We hereby confirmed that the material and products are meeting 2 years Warranty